In addition to sales and implementation, we also offer online technical support for fault repair, server and network management, data backup and restore, and incident management.
This gives the client instant response when experiencing a technical problem on their servers, network, or desktop computers.
This service includes regular preventative maintenance, e.g. Windows updates and performance tuning, which in our experience significantly reduces system downtime and end-user problem incidents.
Should online support not be feasible in a specific situation, for instance due to physical or security aspects, we may be in a position to provide onsite support on request and after assessing the situation and requirements.